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Intel HD 4000 Directx error

ALyck
Beginner
‎11-03-2013 11:44 AM
4,565 Views

Hi, after upgrade to Windows 8.1 i get two different Directx error in all games. I did not have this problem in Windows 8. Please help!

Thank you

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Kevin_M_Intel
Employee
‎11-04-2013 07:32 AM
3,708 Views

Hello asgerlycke,

Based on the description you have provided, it seems that the problem you have is a compatibility issue. Even Though Win 8 is similar than Win 8.1 these two operating systems have different platform or kernel meaning that the software that works in win 8 not necessarily will work on win 8.1.

Since you have tested the latest driver in win 8.1 from our side, I recommend you contacting the game developer and confirm with them the OS compatibility or contact the computer manufacturer for the latest custom driver.

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