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Intel HD 4000 VGA Output Problem

idata
Employee
2,567 Views

Hello there,

I recently bought a Sony Vaio SVS1312S9EB to my boss. It has Windows 8 on it and it includes both Intel HD 4000and Nvidia GeForce GT640M as graphic unit. As far as i understand, it uses vga output with Intel HD 4000 and HDMI with GeForce...

What my problem is;

When I connect my laptop to a monitor through VGA, I can't change the resolution, which is 1024x768. The monitor is shown as "Generic Non-PnP Monitor" and no matter how i use or what I do, I can't change the resolution.

I disabled Intel graphics and I couldn't use my VGA output. I tried to use it with default Windows 8 drivers, still no solution...

I didn't try HDMI output since I don't have any compatible monitor but my boss' old Sony had only Intel HD 3000 wtihin it and he could use the monitor through VGA output on 1920 x 1080 settings.

Monitor doesn't have any driver CD because it really is a generic PnP monitor (brand is unknown because it came with a local brand and they possibly traded that monitor from China).

So, any clues ?

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4 Replies
freze1
Beginner
1,285 Views

The same issue here ...

It is so dissappointing to see that kind of behavior in Intel products

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idata
Employee
1,285 Views

I don't know if it is Intel or Windows 8 or Intel drivers on Windows 8 but it is a problem for sure...

And the sucky part is my boss is expecting me to solve this problem -_-'

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idata
Employee
1,285 Views

Is there anyone even there to give an answer or solution ?

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Marcos_U_Intel
Employee
1,285 Views

Hello Cihan Egilmez,

Intel generic graphics drivers from the Intel website do not support Switchable Graphics. Drivers supplied by the computer manufacturer must be used.

Visit the following URL for additional Switchable Graphics information:

http://www.intel.com/support/graphics/sb/CS-031103.htm http://www.intel.com/support/graphics/sb/CS-031103.htm

Regards,

Michael

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