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Community Manager
1,017 Views

Intel HD 4000 crashes my PC

I have Windows 8 and Intel HD 4000 graphics. The driver version is 9.17.10.2867. When I try to play a game in full screen it freezes my whole computer. Does anyone else have this problem? And is there a way to fix it?

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Community Manager
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I have the exact same issue with mine

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Hi agonizing & motorcross11,

We've released a newer driver for your system; 2875. Can you install this and tell me if the same issue is still occurring? http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Deskto... Download Center

Thank you,

-Nic

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Community Manager
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Thanks I will try it out!

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Community Manager
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The new driver didn't work. As soon as I full-screened my game, it crashed my computer. Forcing me to hold down the power button to turn off my computer.

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Can you tell me which games you are trying that are causing your computer to freeze? Additionally, do you experience this issue while using version 2761 of the driver?

Thanks,

-Nic

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