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I can not seem to keep adobe acrobat XI Pro running on my Lenovo G500 with i5 and HD 4000 graphics. Adobe seems to think it's a graphic card issue. Anyone else had this issue with Acrobat and HD 4000 graphics? As soon as I start working with forms acrobat crashes. I have tried on my desktop and it runs fine.
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Hi TurskRO,
I am sorry for your trouble but let me help you.
There are some troubleshooting steps I want you to try and also I want to know some more information about your configuration:
- Can you please provide the dxdiag report here?
How to get it?
Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.
- Can you try updating the Management Engine Driver provided by your Computer Manufacture?
- Please check for a BIOS update?
Kevin M
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