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Intel HD 630 + Optoma HD142x projector problem

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Hello,

I have Intel HD 630 graphic card with Win 10 (all drivers update). I usually have connected LG Flatron W2600HP LCD (via VGA). I would like to connect my Optoma HD142x projector (via HDMI).

 

Win 10 / Intel HD software detected second device (Optoma HD142x), but projector shows "no signal". I choose lcd + projector shows same, but it doesn't work. I also tried to put projector as a primary device, but it doesn't work too.

 

I checked hdmi cable with projector on another device and it works well.

 

Can you help me to make it work?

 

Best regards

Martin

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Super User
12 Views

Still, TRY a better quality cable.

 

Doc

 

Doc (not an Intel employee or contractor)

View solution in original post

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7 Replies
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Super User
12 Views

Get a better quality cable.

 

Doc

 

Doc (not an Intel employee or contractor)
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Highlighted
12 Views

I tried to connect this cable with projector to HP notebook and it works well.

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Highlighted
Super User
13 Views

Still, TRY a better quality cable.

 

Doc

 

Doc (not an Intel employee or contractor)

View solution in original post

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Moderator
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Hello User15841853819611346896,

 

Thank you for posting on the Intel® communities.  

 

Were you able to try the steps suggested by Al Hill?

 

If you still need assistance please provide the following information:

 

1. Intel® System Support Utility (Intel® SSU) 

  • Intel® SSU Download link 
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 

 

Please connect the projector to the computer and generate the following report:

 

Intel® Graphics Command Center report. 

  • Open Intel® Graphics Command Center. 
  • Click on support. 
  • Click on the tab System Diagnostic. 
  • Generate report. 
  • Save the file. 
  • Upload the file to the thread. 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

 

 

 

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12 Views

Hello,

you were right. It works with another cable. Thank you very much for your help.

But I don't understand it. Why old cable works on HP notebook with same projector and it doesn't works with my desktop.

 

MF

 

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Highlighted
12 Views

Thank you, it works now with another cable. But it is strange, because old cable works with another computer and same projector.

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Super User
12 Views

Cable quality varies widely.

 

Glad you have it working.

 

Doc

 

Doc (not an Intel employee or contractor)
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