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DDani14
Beginner
2,393 Views

Intel HD 630 vs DirectX 11

I have my drivers all updated and I check often for new ones. My Computer is maybe two months old its got:

OS Name Microsoft Windows 10 Home

Version 10.0.17134 Build 17134

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Manufacturer HP

System Model HP Pavilion Desktop PC 570-p0xx

System Type x64-based PC

System SKU Z5N85AA# ABA

Processor Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, 3001 Mhz, 4 Core(s), 4 Logical Processor(s)

BIOS Version/Date AMI F.24, 1/23/2018

SMBIOS Version 3.0

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer HP

---

Name Intel(R) HD Graphics 630

PNP Device ID PCI\VEN_8086&DEV_5912&SUBSYS_82F2103C&REV_04\3&11583659&1&10

Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible

Adapter Description Intel(R) HD Graphics 630

Adapter RAM 1.00 GB (1,073,741,824 bytes)

Driver Version 24.20.100.6344

Just to get all of that out of the way so people know exactly what I am running and the exact model of computer. (All stock nothing changed)

I have been testing graphics cards. More specifically Integrated graphics cards.

I have tested games like, League of Legends, Rust, Civilzation V, Empryrion Galactic Survival, Sims 4, and a lot more to see how the Intel HD 630 handles them.

To my surprise with a change to the amount of ram dedicated to the card it has been doing pretty well.

Now here is the question.

I recently booted up Space Engineers.

A game built on DirectX 11

I can load up the main menu. I can even get in game for about 10 seconds and after that black screen that never goes away until the program is closed.

What is interesting about it is only part of the interface goes away in game indicating a graphics glitch.

To rule out it being the game I jumped over to my Nvidia GTX 1050 on my other computer and it loaded up and roared just fine... to be expected obviously.

Both computers updated to the same version of Windows 10.

Both computers running the same exact version of the game downloaded on steam.

So far between my friends and I we have tested the game on 5 different computers and only I with Intel HD 630 have the black screen problem.

We have went everywhere from AMD to Nvidia and back.. we are kinda tech nerds.

So any idea's?

I have seen graphics glitches before but nothing like this. It is like it wants to render a little for a small amount of time and then it just picks what it doesnt want to render anymore and blacks it out.

0 Kudos
3 Replies
DDani14
Beginner
485 Views

Just to verify that I am entirely up to date on all my drivers.

idata
Community Manager
485 Views

Hello iNinez,

 

 

Thank you for joining this Intel Community.

 

 

We would like to gather more information to continue troubleshooting this issue. Please fill out this information and attach the reports.

 

 

/thread/77761 Required information for reporting Graphics issues

 

 

Reports:
  • Intel® System Support Utility
  • DxDiag
  • DispDiag

Wanner G.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
idata
Community Manager
485 Views

Hello iNinez,

 

 

If you still need any assistance, we will be glad to help you.

 

 

Wanner G.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation