Intel HD Graphics 2500 doesn't show the 1600x900 resolution

[MAuge1]

Hi ! Why an Intel HD Graphics 2500 doesn't show the 1600x900 resolution?

[Kevin_M_Intel]

Hello Martin-Fasken,

May I know what connector type are you using? Is it HDMI, VGA, DVI, DP? Are you using single mode, Dual display or Extended mode?

Can you also please post your dxdiag report here?

[MAuge1]

Hi Kevin,

Just to give you more information about my question. We have some Lenovo M81 7518-E1F with an Intel HD Graphics 2000 on them. Some of our users are using the 1600x900 and the 1280x720 resolution on their monitor.

Recently, we received some Lenovo M82 3306-G2F with an Intel HD Graphics 2500 on them, for replacement. So, with the same monitor and the same VGA cable, we were surprised to realized that the Intel HD Graphics 2500 doesn't have those resolution. So that's why I'm asking you this question : why ? To answer your question, we use, for almost our monitors, the VGA cable with single mode. For my computer, I use dual display mode with a VGA cable and a display port cable. We are using 22 and 23 inch Dell monitors.

Of course we were able to manually enter those resolutions on the "graphics properties", but for the 1280x720, for example, we realized that the screen is not showing a full screen mode (there is two black lines on each side of the screen). And with the Intel HD Graphics 2000, it does.

So, do you have some answers for me ?

Here is the dxdiag report :

System Information

------------------Time of this report: 8/29/2013, 14:33:31 Machine name: MTL3155D Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532) Language: English (Regional Setting: English)System Manufacturer: LENOVO System Model: 3306G2F BIOS: LENOVO BIOS Rev: 9SKT69A 0.0 Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz Memory: 4096MB RAMAvailable OS Memory: 3406MB RAM Page File: 2241MB used, 4568MB available Windows Dir: C:\Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: 120 DPI (125 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found.

--------------------

DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)

---------------

Display Devices--------------- Card name: Intel(R) HD Graphics Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0152&SUBSYS_308417AA&REV_09 Display Memory: 1574 MB Dedicated Memory: 128 MB Shared Memory: 1446 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: LCD1770NX Monitor Id: NEC6665 Native Mode: 1280 x 1024(p) (60.020Hz) Output Type: DVI Driver Name: igdumdim32.dll,igd10iumd32.dll,igd10iumd32.dllDriver File Version: 9.18.0010.3165 (English) Driver Version: 9.18.10.3165 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 5/7/2013 17:20:28, 7836160 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4212-11CF-4778-8E10B4C2C435} Vendor ID: 0x8086 Device ID: 0x0152 SubSys ID: 0x308417AA Revision ID: 0x0009 Driver Strong Name: oem360.inf:IntelGfx.NTx86.6.1:iIVBD_w7:9.18.10.3165:pci\ven_8086&dev_0152 Rank Of Driver: 00E02001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY V...

[Kevin_M_Intel]

Hello Martin-Fasken,

I am going to build a DEMO and try to replicate the issue you are having. I will be back with more information as soon as possible.