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Intel HD Graphics 4600 not compatible with windows 10

JCast17
Beginner
2,592 Views

Hi,

Some of my computers are having problems with windows 10.

Some menus are cut and with no visbility(i added images with the problem).

My graphic model is HD Graphics 4600.

Can you help me with that?

Thanks...

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idata
Employee
1,394 Views

Hello Jose-Castle:

 

 

Thank you very much for joining the Intel® graphics communities.

 

 

Thank you very much for the pictures as well.

 

 

In regard to your inquiry, just to let you know, the Intel® HD Graphics 4600 controller is fully supported by Windows® 10 for the 64-bit version, as you can confirm on the following link:

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html

 

 

In order to try to fix the problem we can try the following drivers:

 

 

Driver 4501:

 

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496

 

 

Or Driver 4463:

 

 

https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496

 

 

Was the PC working fine before?

 

 

Did you make any recent changes on it, like doing a Windows update?

 

 

What is the model of the motherboard?

 

 

What is the model of the processor?

 

 

If this is a laptop, what is the model of the laptop?

 

 

Please let me know the results of trying the drivers above.

 

 

Any further questions, please let me know.

 

 

Regards

 

 

Alberto

 

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idata
Employee
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Jose-Castle, I just wanted t check if you saw the information we are requesting previously and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto

 

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