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SLeun10
Beginner
424 Views

Intel HD Graphics 530 crashing after enabling

Please refer to last post, https://forums.intel.com/s/question/0D50P00004ArvIoSAJ/intel-hd-graphics-530-crashing-after-enabling

 

My laptop got crash again after a long time. The situation is still the same as before that I disable the Intel Graphic HD 530 and it works fine. It crash more serious this time even cannot hold on to the windows login screen. Here is my SSU. Thanks for work.

 

Just one or two days before the crash, my laptop also got some weird problems that my touchpad cannot be used after turning on it a couple minutes. During that time, I can still use my keyboard, then after a couple more minutes more, my keyboard fail and the audio driver is shut down too. Lastly, laptop just stop working and functioning , just force to turn off.

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1 Reply
AlHill
Super User
99 Views

You should use ONLY the drivers from Acer.

 

Contact acer for support as they are solely responsible for support of your laptop.

 

Doc

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