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22744 Discussions

Intel® HD Graphics 620

JZuni
Beginner
‎08-07-2018 06:46 AM
3,696 Views
  • I have an Asus X4U7UB laptop and I want to add FHD (1080p) resolution.
  • I can't seem to make it work with the Intel Graphics Settings.
    • It gives me an error "The custom resolution exceeds the maximum bandwidth capacity."
  • Currently stuck at 1366 x 768 resolution.
  • Are there any solution to this?
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AlHill
Super User
‎08-07-2018 10:26 AM
2,238 Views

Run this utility and attach the results:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Then, one of the Intel support engineers will be able to assist you.

Doc

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idata
Employee
‎08-20-2018 04:38 PM
2,238 Views

Hello, Pandamonium.

 

 

I would like to know if you still need assistance. If so, please share with us the report that al.hill requested.

 

 

 

Antony S.
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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.