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Intel HD Graphics Problem, Screen Flashes Black

idata
Employee
2,457 Views

I have a problem. Many times, mostly when I play a video fullscreen or a game, the screen flashes black for a second and then back to normal.

This may happen 3 or 4 times in a row. I've seen a similar discussion in the forum but i dont think it applies to my situation. This happens both with the HDMI connection and the regular. I would really appreciate your help.

System Specifications:

Operating System

Microsoft Windows 8 Pro 64-bit

CPU

Intel Core i5 3330 @ 3.00GHz

Ivy Bridge 22nm Technology

RAM

4.00 GB Dual-Channel DDR3 @ 667MHz (9-9-9-24)

Motherboard

Gigabyte Technology Co., Ltd. Z77X-D3H (Intel Core i5-3330 CPU @ 3.00GHz)

Graphics

Philips FTV (1920x1080@50Hz)

Intel HD Graphics

Hard Drives

932GB Western Digital WDC WD10EVDS-63U8B0 (SATA)

298GB Western Digital WDC WD3200KS-00PFB0 (SATA)

Optical Drives

TSSTcorp CDDVDW SH-224BB

Audio

Intel Display Audio

Graphics

Monitor

Name Philips FTV on Intel HD Graphics

Current Resolution 1920x1080 pixels

Work Resolution 1920x1040 pixels

State enabled, primary, output devices support

Monitor Width 1920

Monitor Height 1080

Monitor BPP 32 bits per pixel

Monitor Frequency 50 Hz

Device \\.\DISPLAY1\Monitor0

Intel(R) HD Graphics

Memory 1803 MB

Memory type 2

Driver version 9.17.10.2875

OpenGL

Version 4.0.0 - Build 9.17.10.2875

Vendor Intel

Renderer Intel HD Graphics 2500

GLU Version 1.2.2.0 Microsoft Corporation

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6 Replies
NICHOLAS_F_Intel
Employee
1,506 Views

Hi George,

Can you tell me the current version of your motherboards BIOS?

Thanks,

-Nic

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idata
Employee
1,506 Views

I am not sure this is the thing you want, but in the msinfo32 file it says:

BIOS Version/Date American Megatrends Inc. F8, 11-May-2012 and

SMBIOS Version 2.7

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NICHOLAS_F_Intel
Employee
1,506 Views

Thanks for the info George,

The BIOS version you currently have (F8) has seen a few updated/corrections. Gigabyte is currently on F16. I've provided a link to the download page for your motherboard here; http://www.gigabyte.us/products/product-page.aspx?pid=4144# bios http://www.gigabyte.us/products/product-page.aspx?pid=4144# bios

Download the latest BIOS update and run it, and let me know if you're issue is corrected or not.

Thanks,

-Nic

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idata
Employee
1,506 Views

I tried to run it and it gives me a message that it is not supported for the 64bit version of Windows 8 which i have.

Is there a compatible version for my Windows somewhere?

Thank you.

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NICHOLAS_F_Intel
Employee
1,506 Views

It would appear that the Gigabyte BIOS do not have an executable updater. I checked the specs for your motherboard, and it does support "Q Flash" - which can be used for updating ("flashing") your BIOS. Here is a guide from Gigabyte on how to do so; http://www.gigabyte.com/MicroSite/121/flashbios_qflash.pdf http://www.gigabyte.com/MicroSite/121/flashbios_qflash.pdf

Give that a try, and let me know how it goes!

-Nic

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idata
Employee
1,506 Views

Thank you very much. I followed the steps and the BIOS was updated to F16.

Lets hope now that the black flashes will stop!

Thank you!

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