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Intel HD Graphics Still Not Working

ONass
Novice
2,634 Views

I recently asked this question before but still haven't gotten a solution which is annoying because right now I cannot change my brightness or use an external display, or even use a feature as basic as sleep. I have a Celeron N2840 in a Lenovo Flex 3-1120, running the latest graphics driver on the Windows 10 Fall Creators update, and the driver won't even start. I am forced to use the Microsoft Basic Display Adapter otherwise my laptop won't boot, even if I left it for 24 hours running. I would request a solution for this, as I have waited more than 3 months and even though there was an update in January, it doesn't work.

Earlier discussion:

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1 Solution
idata
Employee
1,687 Views

Hello, OmarioTime.

 

 

Thank you very much for contacting the Intel® Communities Team.

 

 

I understand you are facing some issues with the Intel® Graphics controller of your Intel® Celeron® processor. Allow me to help you regarding this issue you are facing and please accept my apologies for any type of inconvenience this might cause to you.

 

 

There is a new drivers version for your processor, can you install it on your system?

 

 

Please find the download link here: https://downloadmirror.intel.com/27417/a08/win64_15.33.46.4885.zip https://downloadmirror.intel.com/27417/a08/win64_15.33.46.4885.zip

 

 

Then, in order to complete the installation of the drivers please follow the steps of the following link: https://www.intel.com/content/www/us/en/support/articles/000005629.html https://www.intel.com/content/www/us/en/support/articles/000005629.html

 

 

Please be aware that the driver I am sharing with you is a generic driver from Intel® and some features of it might not be available for your machine nevertheless, we can try to perform this troubleshooting step.

 

 

If this does not solve the problem, I will highly recommend installing the drivers that your system manufacturer provides. Please find the download link below:

 

http:// https://download.lenovo.com/consumer/mobiles/60fa02af.exe http:// https://download.lenovo.com/consumer/mobiles/60fa02af.exe

 

 

 

Please let me know the results.

 

 

 

Antony S.

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2 Replies
idata
Employee
1,688 Views

Hello, OmarioTime.

 

 

Thank you very much for contacting the Intel® Communities Team.

 

 

I understand you are facing some issues with the Intel® Graphics controller of your Intel® Celeron® processor. Allow me to help you regarding this issue you are facing and please accept my apologies for any type of inconvenience this might cause to you.

 

 

There is a new drivers version for your processor, can you install it on your system?

 

 

Please find the download link here: https://downloadmirror.intel.com/27417/a08/win64_15.33.46.4885.zip https://downloadmirror.intel.com/27417/a08/win64_15.33.46.4885.zip

 

 

Then, in order to complete the installation of the drivers please follow the steps of the following link: https://www.intel.com/content/www/us/en/support/articles/000005629.html https://www.intel.com/content/www/us/en/support/articles/000005629.html

 

 

Please be aware that the driver I am sharing with you is a generic driver from Intel® and some features of it might not be available for your machine nevertheless, we can try to perform this troubleshooting step.

 

 

If this does not solve the problem, I will highly recommend installing the drivers that your system manufacturer provides. Please find the download link below:

 

http:// https://download.lenovo.com/consumer/mobiles/60fa02af.exe http:// https://download.lenovo.com/consumer/mobiles/60fa02af.exe

 

 

 

Please let me know the results.

 

 

 

Antony S.
ONass
Novice
1,687 Views

I am glad to say that it worked and isn't giving any errors. Thank you very much!

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