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Dead Sirs,
Last time I tried to launch World of Warcraft it gave me an error message saying that something was wrong with the 3D acceleration and that I had to check my graphic driver (which is an Intel HD Graphics, running on Windows 7 64bits).
I then downlodad the Intel Driver Update Utility with what I could observe that my current driver version is 9.18.10.3186 and it gave me the opportunity to get the 15.33.35.64.4176
However, after having it succesfully downloaded, the installation failed.
I also tried to manually install it but gave no better results.
Thanking you in advance, sincerely.
Here are my logs :
DriverUpdateUI.exe Information: 0 : Driver Manager: 14/05/2015 Running an Autodetect on Microsoft Windows* 7 Édition Familiale Premium , 64-bit with build 2.0.0.29
DriverUpdateUI.exe Information: 0 : Intel Board is False
DriverUpdateUI.exe Information: 0 : Calling IDUUDetection.IDUUDetection().getDriverData with 137 driverInfos
DriverUpdateUI.exe Information: 0 : IDUU-Detection: HW signature count = 137
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_27A2
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_27A6
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2772
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2972
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2982
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2992
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_29A2
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_29B2
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_29C2
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_29D2
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2A02
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2A12
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_A001
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_A011
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0102
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0106
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0112
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0116
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0122
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0126
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_010A
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0042
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0042
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0046
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0046
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2E40
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2E90
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2E32
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2E02
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2E22
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2E12
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_2A44
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0152
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0156
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0162
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0166
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0402
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0406
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_016A
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0A06
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0A0E
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0A16
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0412
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0416
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_041A
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_041E
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0A1E
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0A26
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0A2E
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0D12
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0D16
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0D22
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0D26
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_161E
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_10E1
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1049
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1060
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1096
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1098
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1501
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1502
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1503
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1510
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1514
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1515
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1516
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1518
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_1520
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0890
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_0891
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095A
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_095B
DriverUpdateUI.exe Information: 0 : IDUU-Detection: Signature - VEN_8086&DEV_4239
DriverUpdateUI.exe Information: 0 : IDUU-Detection: ...
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HI Guilhem,
In order to better assist you, please give me the model of your machine and the model of the processor.
Also, let me know if you have tried the graphics driver from the manufacture of the machine. Intel provides generic version of the drivers so, they may not work properly nor install on OEM machines.
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Hi,
First of all, thank you for your answer.
My laptop is a MSI CR61 and my processor is an Intel Pentium Processor 3560M.
I haven't indeed tried the manufacturer's driver, tho I took a quick look at MSI's website and my research for any content regarding Intel HD Graphics seemed to give no result at all.
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Hi
The Driver version that you tried to install was the correct one however this may not work. These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer. Intel and the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers.
You can try installing the driver from MSI website I found it under 'SUPPORT FOR CR61 2M', the the driver is listed as VGA and you can find it here:
http://www.msi.com/support/nb/CR61-2M.html# down-driver&Win7 http://www.msi.com/support/nb/CR61-2M.html# down-driver&Win7 64
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