Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22748 Discussions

Intel HD Graphics outdated or updated?

RAcil
Beginner
3,115 Views

Hi, so I just installed the latest version for my PC with Intel Pentium G3240 (Intel HD Graphics), and now I updated it using the Driver Update Utility (Intel Driver Update Utility 2.0), but it still shows the old version (10.18.10.3960) instead of the newer once I installed (15.33.35.64.4176 (10.18.10.4176)). I used the Device Manager to view what version I currently have, which is still 10.18.10.3960, but when I use the Driver Update Utility to view the version, it is the latest one 15.33.35.64.4176 (10.18.10.4176). So my question is: Which one is the correct one? Have I updated my driver or is it still on the current version? Thanks.

Specs:

0 Kudos
1 Solution
Jose_H_Intel1
Employee
2,248 Views

Did the installer complete the process when you tried to install it manually? Did you find any errors?

https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

You may want to try the zip file installation method.

http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

View solution in original post

6 Replies
Jose_H_Intel1
Employee
2,249 Views

Did the installer complete the process when you tried to install it manually? Did you find any errors?

https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

You may want to try the zip file installation method.

http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

RAcil
Beginner
2,248 Views

@joe_intel,

 

I do not know if the process completed... because when I clicked "Install", it just installs, then it requires reboot... then it rebooted, no errors found, except my problem (can't tell if it updated).

I'll try the ZIP file when I have freetime.... Anyways thanks

0 Kudos
Jose_H_Intel1
Employee
2,248 Views

Yes it is, look for your processor model in the table under Detailed Description.

0 Kudos
Jose_H_Intel1
Employee
2,248 Views

Were you able to update the driver version with either the exe installer or zip file method?

0 Kudos
RAcil
Beginner
2,248 Views

I somewhat installed it through Windows Update... and it seemed to install 10.18.10.4170...

I installed the ZIP method first, but after I installed it, the next reboot: I got BSOD, then reverted...

So I got 10.18.10.4170 update.

BTW Thanks

0 Kudos
Reply