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Hola, compre una placa de video Itel Iris Xe graphics, "Intel(R) Iris(R) Xe Graphics" y cuando intento instalar los drivers me queda la pantalla congelada y en negro. A alguien le sucede lo mismo?, tiene alguna solución?
Mi PC: Motherboard= ASUS PRIME H510M-E
CPU= Intel Core i5 10-400F
GPU= Intel(R) Iris(R) Xe Graphics 4gb
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Hello Ayalandia,
Thank you for posting on the Intel️® communities.
Our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.
The Intel® Iris® discrete graphics card comes included in specific OEM systems but isn't available for purchase as a stand-alone card. The Iris Xe discrete add-in card is a focused product developed with two partners who worked with Intel to focus on delivering more compelling options for system integrators.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello Ayalandia,
Thanks for your response.
I suggest contacting your motherboard manufacturer to check if the device is compatible with your system. Remember that this Intel® Iris® Xe is not sold at retail. It comes in specific (original equipment manufacturers) OEM systems and may not be compatible with your motherboard BIOS.
Best regards,
Jean O.
Intel Customer Support Technician
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Yes, I already asked it is only compatible with H510M-E which is my motherboard, B460 and B560 only with those motherboards is it compatible

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