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Intel(R) HD Graphics 5500

LukasBink
Beginner
5,649 Views

Hello there dear Support Team!

I'm having a huge issue with my display driver. Basically this started a few days ago, I played Minecraft when suddenly my screen just flashed in black so I thought this is just a server lag, but it happened again and then again. I looked guides on what could be the problem and seen some people on youtube telling that it might be a corrupt driver. So I tried re-installing my Windows with full recovery cleanup which didn't help either way. I've noticed that one guy had the same issue here couple years ago. I followed the steps provided and still didn't help at all. Is there any way I could rollback the driver version while it is being disabled to previous version and without any pop-ups saying "this version is not supported". I can also provide with my PC specs if needed.

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5 Replies
Stefan3D
Honored Contributor II
5,626 Views

Get drivers from

Intel® Graphics Driver for Windows* [15.40]

 

To avoid the popup you need to uninstall the old driver

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LukasBink
Beginner
5,602 Views

Doesn't seem to work for me... Can it be corrupted of some sort?

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n_scott_pearson
Super User
5,569 Views

Unlikely. What you may have to do is a clean install. While disconnected from the Internet (to prevent Windows Update from interfering), uninstall the existing graphics driver, reboot, and then install new driver.

Hope this helps,

...S

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luk3Z
Beginner
4,833 Views

There is a bug in 15.40.48.5171 drivers (latest from 2021). Faulty lib: ig8icd64.dll (crashes the game)
More here: https://github.com/OpenTTD/OpenTTD/issues/9871 and on the web search engines.

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Stefan3D
Honored Contributor II
4,814 Views

Don't expect an update from Intel, try the Microsoft GLonD3D12 driver:

https://github.com/pal1000/mesa-dist-win

 

Use only perappdeploy.cmd, avoid systemwidedeploy.cmd

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