Graphics
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22015 Discussions

Intel(R) HD Graphics Driver on Dell 3847 Desktop with Intel(R) Core(TM) i3-4160 CPU Processor

IMosl
Beginner
4,001 Views

Why does Intel HD Graphics 4400 Driver Version: 15.36.24.64.4264 not install?

This driver was selected by the Intel Driver Update Utility as an update for my PC - as above - running Windows 10.

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Darwin_B_Intel
Employee
3,126 Views

Hello,

Eventually updating drivers using the Intel® Driver Update Utility could fail due to many facts, antivirus, firewalls, applications and services running in the background, internet traffic, etc, can affect this practice. You can always install the driver manually if you have trouble using this tool.

Use the following link to download the same driver version 15.36.24.64.4264 for Windows 10 64-bit:

https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit

Or use this other link to download the most recent version (15.40.7.4279):

https://downloadcenter.intel.com/download/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10 https://downloadcenter.intel.com/download/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10

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IMosl
Beginner
3,126 Views

Downloading the .4264 variant previously gave errors on trying to install.

Similarly, the .4279 variant also fails to install.

(Virus scan in progress ...)
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Darwin_B_Intel
Employee
3,126 Views

Hello,

We have not received reports of problems installing these drivers, though version 4279 was posted yesterday.

Explanation of why the installation is failing in your system is hard to find, it could be a Windows registry problem or something running in the background preventing the installation to complete. Make sure any previous version of the driver is uninstalled before installing the new one. Here are instructions to uninstall the graphics driver manually (follow instructions for Windows 8.1)

http://www.intel.com/support/graphics/sb/CS-034574.htm http://www.intel.com/support/graphics/sb/CS-034574.htm

If this doesn't help I am afraid it will be necessary to do deeper Windows debugging with Microsoft. Perhaps a system restore for a previous check point or a fresh Windows installation.

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