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Intel UHD Graphic 770 - 10 bit color not available

inboost
Beginner
1,143 Views

Intel® Core™ i7-12700K

igfx_win_100.9928

Windows 11 Pro 22543.1000

Samsung Odyssey G7 S28AG700NI

 

On NVIDIA cards & drivers 10 bit color available!

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3 Replies
AndrewG_Intel
Moderator
1,126 Views

Hello @inboost

Thank you for posting on the Intel® communities.


Our support is only provided in English, therefore, we may not be able to translate screenshots attached to the thread. However, reviewing one of the images (2022-02-14_14-23-50.png) it seems the monitor is connected through DisplayPort* at 3840x2160 resolution. Is this correct?


Please note that Color Depth and Color Format (also known as chroma subsampling) settings are available starting with Intel® Graphics Command Center version 1.100.3407.0 for native HDMI connections. Also, it is important to keep in mind that Color Depth and Format are not supported on non-native HDMI connections (such as DisplayPort, USB-C, VGA, or when using adapters).

This information is documented in the following article:

How Do I Set Color Depth or Color Format in the Intel® Graphics Command Center?


We recommend verifying that the system meets the requirements to use this feature and if the behavior persists, please provide us with the following information:

1- Are you using a straight-through connection HDMI-to-HDMI with a single cable with an HDMI connector at both ends (Computer and Monitor)? Also, have you tested with different HDMI (high-quality) cables?

2-Report for Intel® Graphics Drivers following the steps on the link. Please make sure the monitor in question is connected to the Intel® Graphics (onboard graphics) when generating the report.

3- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system:

  • Download the Intel® SSU and save the application on your computer
  • Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  • To save your scan, click Next and click Save.
  • Once you have saved the file (.txt file), please attach it to your reply.

To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
1,097 Views

Hello inboost

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
1,073 Views

Hello inboost

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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