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Beginner
457 Views

Intel graphics command center doesn't open

i7 8750H, UHD 630, Windows 10 1903, gtx 1070

 

I stayed on the last non-DCH graphics driver (from 2018) until now just so I could avoid any problems.

 

Installed driver version 7000 with the .exe

And of course iGCC doesn't work at all and because it's DCH I can't roll back.

 

The new control panel does not open unless I wait 5 minutes

https://i.postimg.cc/pdF6QMW7/screenshot-317.png

 

And when it does eventually open, nothing works at all

https://i.postimg.cc/zB9DtrKg/screenshot-314.png

https://i.postimg.cc/j5JtJFmd/screenshot-315.png

https://i.postimg.cc/cJvNVzsM/screenshot-316.png

 

Tried restarting, uninstalling/reinstalling iGCC from microsoft store, running windows update, whatever. Doesn't work.

 

Thanks for another brilliant piece of software intel.

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4 Replies
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Super User
99 Views

You can rollback if you want.

Disconnect from the net.

In the device manager, in the display adapter, uninstall the driver, checking the box that says remove files. reboot

repeat the above until you are all the down to Microsoft basic display adapter.

Reconnect to the net.

 

Get the driver that you want (non-DCH)

 

Doc

 

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Super User
99 Views

  1. The Intel Graphics Control Panel is no longer part of the Intel Graphics Driver. It was replaced by Intel Graphic Command Center (GCC). You may launch the GCC from the Start Menu (under "I") or, from Task Bar in Hidden Icons area. It is not included in Desktop Context Menu any more. This was Microsoft requirement.
  2. You can download your Graphic Driver from the DCH driver to the old style driver, if you wish:
  3. Disconnect the internet.
  4. In Device Manager, uninstall the DCH ver. 7000 driver. You should see Microsoft Basic Graphic Driver.
  5. Now, install your old non DCH driver.
  6. Reconnect the internet and reboot your computer.

 

Leon

 

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Highlighted
99 Views

Hello gmong,

 

I was checking your case, and I would like to know if you need further assistance? 

 

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

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Highlighted
99 Views

Hello gmong,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

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