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Intel hd graphics 2500 working problem

amjj
Beginner
1,642 Views

i have a intel hd graphics 2500 from my i5 3330 and when i try to play anything or open a heavy site it stop working and recover, but is not like i can play, it stop before i can do anything, i have all drivers updated from intel support app.

 

i don´t know what to do anymore can anyone help me?

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AlHill
Super User
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Your system is from 2012.  The latest (and last) graphics driver is here:

https://www.intel.com/content/www/us/en/download/18606/intel-graphics-driver-for-windows-15-33.html

 

If it does not work, it is time for you to get yourself a new or newer system.   You should consider something with an 8th gen or greater processor.

 

Doc (not an Intel employee or contractor)
[Waiting for Windows 12]

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amjj
Beginner
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i have the newest drive, but in this page it shows the version 15.33.53.5161 and i´ve downloaded and instaled it, but when i enter and lock my video display in windows it shows that im using the version 10.18.10.5161 and i don´t know why the version does not change, it did not showed any error when i try to install, it actually work normally

 

do you know why this is happening? and if you don´t, do you think this is a problem with my processor?

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AlHill
Super User
1,629 Views

No, it is just that your processor is not supported on Windows 10.  As I said, it is now a decade old and there are no more drivers from Intel.  You are basically on your own.

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h1-supported-intel-processors

 

If you are a desktop, you might try installing an older nvidia card, like a gtx 1060.

 

Or, do not invest any money in your system, and go for a new or newer system that is supported..

 

Doc (not an Intel employee or contractor)
[Waiting for Windows 12]

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amjj
Beginner
1,628 Views

i use win 7, i ill try later with a gt 9800 that i have here, thanks for the help friend

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AlHill
Super User
1,627 Views

Ok, but consider this:

Your processor is no longer supported.

Your graphics are no longer supported.

Your OS is no longer supported.

 

Rather than fight a losing battle, it is time to abandon the old, and get with the new.

 

Doc (not an Intel employee or contractor)
[Waiting for Windows 12]

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