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Beginner
1,407 Views

Intel he graphics 400

Hello, I have a all in one computer with Intel he graphics 400. And this graphic card is not working for none of my games. It won't even let me download Nvidia graphic driver. Or no graphic driver for that matter. Everything is up to date, can someone please help me with this? I have tried everything. Or how can I get another graphics card? Windows 10. Thanks

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Super User
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What is the make and model of your all-in-one?

What is the processor full model number?

Doc

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Beginner
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Intel(r) Celeron cpu j3060 @ 1.60GHz hp 20-c023w

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Super User
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Thank you for the information. One of the Intel support staff will be able to assist you.

It is a holiday weekend, so be patient.

Doc

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Beginner
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Ok thanks

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Community Manager
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Hello Shaybabyt,

 

 

I understand you are having some issues with the Intel® Graphics installed on your computer. Allow me to help you regarding this problem you are facing.

 

 

Lets try to manually install the Graphics driver for your Intel® processor. In order to achieve this please follow this link in order to download the latest version for the graphics driver: https://downloadmirror.intel.com/26984/eng/win64_1540136.4703.zip https://downloadmirror.intel.com/26984/eng/win64_1540136.4703.zip

 

Once you have the file, in order to proceed with the installation of the drivers follow the instructions of this link: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

I can see that the manufacturer of your computer is HP. Please be aware that the driver I attached is a generic driver from Intel® so in the case that this will not work I will highly recommend you to contact the manufacurer of your compter.

 

 

Antony S.

 

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