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ESuca
Beginner
1,410 Views

IntelHdGraphics530 driver updates to an old version

Hello. When i try to update drivers for my Hdgraphics530, Windows 10 automatically download the 2016 version, not 2018 version. So i had to download the latest version manually. The additional problem is that when I run Rhino6 it crashes after few minutes from starting. So, checking again the driver date, I have noticed that automatically 2018 release is over and 11/11/2016 version is on again. How can i fix th problem?

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5 Replies
AlHill
Super User
133 Views

What is the exact version and build of windows 10 that you have?

Go to START, SETTINGS, SYSTEM, ABOUT, and look under Windows Specifications.

Doc

ESuca
Beginner
133 Views

So my version is 1803 and the build is 17134.345

AlHill
Super User
133 Views

Ok, download, run, and ATTACH the results of this utility. Then, an intel support engineer can assist you:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Doc

ESuca
Beginner
133 Views

Operating System: Microsoft Windows 10 Home(10.0.17134 Build 17134)

Physical Memory (Installed): 16 GB

Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz

System Type: x64-based PC

Total Installed Updates: 19 Updates - See Detailed View for more information

Display Adapter(s): Intel(R) HD Graphics 530 25.20.100.6326

NVIDIA GeForce GTX 960M 25.21.14.1634

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: N552VW

Network Adapter(s): Bluetooth Device (Personal Area Network) 10.0.17134.1

Intel(R) Dual Band Wireless-AC 7265 19.50.1.6

Realtek PCIe GBE Family Controller 10.3.723.2015

Disk(s): HGST HTS721010A9E630 84,48 GB (available) 10.0.17134.1

LITEON CV1-8B256 61,37 GB (available) 10.0.17134.1

idata
Community Manager
133 Views

Hello eleonora,

 

 

Thank you for posting on the Intel ® communities.

 

 

Please attach the full report generated, you can save it in a .txt file and attach it to this thread, this way we will have information of your system and we can assist you further. Also, to better assist you with your request, I will need to check some information about your computer. Please follow these steps:

 

 

1. In the keyboard, press WinLogo key + R.

 

2. In the Run box please type dxdiag and hit Enter.

 

3. Click on Save All Information (save it in your desktop).

 

4. Attach the report to this thread.

 

 

 

Regards,

 

David V

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

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