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J777
Beginner
50 Views

Issue with IGCC-Color Display

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Hi all, I have an Asus M15 with an Intel Geforce RTX 2060 and windows 10. I manually changed the brightness and contrast in the IGCC and everytime I restart my laptop this personal configuration is gone and now I need to do it everytime I use it which is ridiculous. Can somebody please help. Thanks in advance!

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Alberto_R_Intel1
Employee
28 Views

J777, Thank you for posting in the Intel® Communities Support.

 

I can see in our database that you already have a case about this same scenario, please keep checking the updates on that case since an agent is already working on it and he/she will further assist you with this matter.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

View solution in original post

1 Reply
Alberto_R_Intel1
Employee
29 Views

J777, Thank you for posting in the Intel® Communities Support.

 

I can see in our database that you already have a case about this same scenario, please keep checking the updates on that case since an agent is already working on it and he/she will further assist you with this matter.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

View solution in original post