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Issues with Netflix-App on 2nd Monitor

HMeis5
Beginner
4,321 Views

I'm using my i5-9400 for a 2nd screen connected to my Win10(64)-PC.

Main video card and monitor is an RTX2070.

 

When opening Netflix in Chrome (or any other browser), I have no issues on either screen. When I open the Netflix-App, I can use it on my main monitor without issues, but I can't get it to work on my 2nd screen.

 

I can drag the app over, enter full screen, the preview-clips work just fine, but when starting any show, I get an "Whoops. Something something..." and the error code " u7361-1254-80004004".

 

I've contacted Netflix support a couple of times, apparently, they don't know their own error codes because they tell me it's not their fault.

 

I am using the i5-9400 on a Gigabyte Mainboard (B360-Chipset).

 

I am guessing it's some HDCP-issue, but I can't find any further information on the topic.

Drivers are up to date, for the RTX, the HD630 as well as the mainboard, any other video output works perfectly.

 

Any advice?

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22 Replies
NBen0
Beginner
441 Views

I recommend you to update your driver to latest one DCH. And even after doing it doesn't works, try removing their app. Thanks!

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AlHill
Super User
441 Views

That has already been recommended, if you read the thread.

 

Doc

 

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