It won't let me update my integrated gpu driver.

[SilentCataclysm]

I have Intel driver and support assistant installed but it won't let me get pass the support page.

I have an core i3 n305 and a E1504GA ASUS UEFI bios

[CM_Intel]

Hello SilentCataclysm,

Thank you for posting your query on the Intel Community Forum!

Thank you for reaching out and for sharing your system details. We understand that you have Intel Driver & Support Assistant installed, but you are unable to proceed past the support page. We will be happy to assist you with this.

To assist you further, Could you please try the steps below and see if it helps resolve the issue?

• Open your web browser settings
• Go to Privacy and Security
• Click on Site Settings
• Scroll down to Permissions
• Select Additional Permissions
• Scroll to the bottom and click on Local Network Access
• Under Customized Behaviors, add: "Intel.com"
• Once added, click the three dots next to it and select Allow
• After making these changes, please try running the Intel DSA again.

For more information, you may follow the below articles attached.

1.Error On Chrome* or Edge*: "Sorry, something went wrong while trying...

2.Intel® Driver & Support Assistant (Intel® DSA) Results in “Sorry,...

If the issue persists, feel free to let me know, I’ll be happy to continue assisting you.

Thankyou for your understanding.

Best regards,

CM

Intel Customer Support Technician

[CM_Intel]

Hello @SilentCataclysm,

I hope you are doing well.

I am writing to follow up on the previous troubleshooting steps shared regarding the issue with the Intel Driver & Support Assistant. I wanted to check if you had the opportunity to try the suggested steps and whether there has been any improvement.

If the issue persists, please share any updates or observations to help us proceed with the next steps. If you have any additional questions, feel free to reach out I’ll be happy to assist you further.

Thank you for your time and cooperation. I look forward to your response.

Best regards,

CM

Intel Customer Support Technician

[CM_Intel]

Hello SilentCataclysm,

I hope you are doing well.

We are following up regarding the troubleshooting steps previously shared for the Intel Driver & Support Assistant issue. As we have not received a response, we will proceed with closing this inquiry for now.

At your convenience, we kindly recommend trying the suggested troubleshooting steps. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you for your time and cooperation.

Best regards,

CM

Intel Customer Support Technician