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Kernel-Power Error 41 Bugcheck Code 278

k1ck82
Beginner
809 Views

Hello everyone.

So, I have a problem with my computer.

The model is GPD WIN MAX 2021. And the problem is when I use external monitor through HDMI (TV 1360*768 or 1920*1080) it randomly reboots while gaming. Not really often, 1-2 times per day. On regular tasks such as browsing/ docs editing everything is okay. With internal display (1280*800) it is also okay. But when I play Gears 5 on external display sometimes it starts to freeze for a couple of seconds (still reacts to input but slower than usual) and then restart. I don't know if it's thermal related but I checked the temps and everything looks okay duling gameplay, below 80C on every part, so the cooling solution must be allright (dual fans and pretty beefy heatpipes).

Event viewer says:

-

System

 

 

 

 

 

 

 

-

Provider

 

 

 

 

 

 

[ Name]

Microsoft-Windows-Kernel-Power

 

 

 

[ Guid]

{331c3b3a-2005-44c2-ac5e-77220c37d6b4}

 

 

 

EventID

41

 

 

 

 

 

Version

8

 

 

 

 

 

Level

1

 

 

 

 

 

Task

63

 

 

 

 

 

Opcode

0

 

 

 

 

 

Keywords

0x8000400000000002

 

 

 

 

-

TimeCreated

 

 

 

 

 

 

[ SystemTime]

2021-11-21T20:33:56.4593645Z

 

 

 

EventRecordID

76280

 

 

 

 

 

Correlation

 

 

 

 

 

-

Execution

 

 

 

 

 

 

[ ProcessID]

4

 

 

 

[ ThreadID]

8

 

 

 

Channel

System

 

 

 

 

 

Computer

DESKTOP-A44Q05B

 

 

 

 

-

Security

 

 

 

 

 

 

[ UserID]

S-1-5-18

-

EventData

 

 

 

 

 

 

 

BugcheckCode

278

 

 

 

 

 

BugcheckParameter1

0xffffbf0217521010

 

 

 

 

 

BugcheckParameter2

0xfffff8056dd55a90

 

 

 

 

 

BugcheckParameter3

0xffffffffc0000001

 

 

 

 

 

BugcheckParameter4

0x3

 

 

 

 

 

SleepInProgress

0

 

 

 

 

 

PowerButtonTimestamp

0

 

 

 

 

 

BootAppStatus

0

 

 

 

 

 

Checkpoint

0

 

 

 

 

 

ConnectedStandbyInProgress

FALSE

 

 

 

 

 

SystemSleepTransitionsToOn

15

 

 

 

 

 

CsEntryScenarioInstanceId

0

 

 

 

 

 

BugcheckInfoFromEFI

FALSE

 

 

 

 

 

CheckpointStatus

0

 

 

 

 

 

CsEntryScenarioInstanceIdV2

0

 

 

 

 

 

LongPowerButtonPressDetected

FALSE

 

 

 

 

The PC specs are:

Operating System: Microsoft Windows 10 Home (x64) Build 19043.1348 (21H1)

Processor Name: Intel Core i7-1195G7

Motherboard Model: GPD G1619-03

Total Memory Size: 16 GBytes

Video Chipset: Intel Iris Xe Graphics

Video Chipset Codename: Tiger Lake-UP3 GT2

Number Of EUs (Execution Units): 96

Driver Version: 30.0.101.1121 (also happend on 30.0.101.1069)

Drive Model: BIWIN SSD

Drive Capacity: 976,762 MBytes (1024 GB)

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