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Hello everyone.
So, I have a problem with my computer.
The model is GPD WIN MAX 2021. And the problem is when I use external monitor through HDMI (TV 1360*768 or 1920*1080) it randomly reboots while gaming. Not really often, 1-2 times per day. On regular tasks such as browsing/ docs editing everything is okay. With internal display (1280*800) it is also okay. But when I play Gears 5 on external display sometimes it starts to freeze for a couple of seconds (still reacts to input but slower than usual) and then restart. I don't know if it's thermal related but I checked the temps and everything looks okay duling gameplay, below 80C on every part, so the cooling solution must be allright (dual fans and pretty beefy heatpipes).
Event viewer says:
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System |
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Provider |
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[ Name] |
Microsoft-Windows-Kernel-Power |
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[ Guid] |
{331c3b3a-2005-44c2-ac5e-77220c37d6b4} |
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EventID |
41 |
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Version |
8 |
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Level |
1 |
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Task |
63 |
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Opcode |
0 |
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Keywords |
0x8000400000000002 |
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TimeCreated |
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[ SystemTime] |
2021-11-21T20:33:56.4593645Z |
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EventRecordID |
76280 |
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Correlation |
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Execution |
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[ ProcessID] |
4 |
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[ ThreadID] |
8 |
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Channel |
System |
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Computer |
DESKTOP-A44Q05B |
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Security |
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[ UserID] |
S-1-5-18 |
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EventData |
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BugcheckCode |
278 |
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BugcheckParameter1 |
0xffffbf0217521010 |
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BugcheckParameter2 |
0xfffff8056dd55a90 |
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BugcheckParameter3 |
0xffffffffc0000001 |
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BugcheckParameter4 |
0x3 |
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SleepInProgress |
0 |
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PowerButtonTimestamp |
0 |
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BootAppStatus |
0 |
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Checkpoint |
0 |
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ConnectedStandbyInProgress |
FALSE |
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SystemSleepTransitionsToOn |
15 |
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CsEntryScenarioInstanceId |
0 |
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BugcheckInfoFromEFI |
FALSE |
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CheckpointStatus |
0 |
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CsEntryScenarioInstanceIdV2 |
0 |
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LongPowerButtonPressDetected |
FALSE |
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The PC specs are:
Operating System: Microsoft Windows 10 Home (x64) Build 19043.1348 (21H1)
Processor Name: Intel Core i7-1195G7
Motherboard Model: GPD G1619-03
Total Memory Size: 16 GBytes
Video Chipset: Intel Iris Xe Graphics
Video Chipset Codename: Tiger Lake-UP3 GT2
Number Of EUs (Execution Units): 96
Driver Version: 30.0.101.1121 (also happend on 30.0.101.1069)
Drive Model: BIWIN SSD
Drive Capacity: 976,762 MBytes (1024 GB)
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