LOTRBFME2 crashes at start?

[DStoj]

I have Lord of The Rings: Battle for Middle Earth 2 and i tried various fixes with ini files with no avail. So im running Intel Pentium g3220, and its integrated Intel HD graphic. Which driver is compatible with the game? I have the latest one. And the OS is windows x64 ultimate. Thx alot

[idata]

Hello dare89a:

On the following link, you will find the latest version of the graphics driver for the Intel® G3220 that works with Intel® HD Graphics, it is version 4256: https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit?product=77772 https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit?product=77772 The game should work just fine with that driver. On the following link you will find the system requirements of the game, please verify that link just to make sure your PC complies with them: http://www.systemrequirementslab.com/cyri/requirements/the-lord-of-the-rings-battle-for-middle-earth-ii/10429 http://www.systemrequirementslab.com/cyri/requirements/the-lord-of-the-rings-battle-for-middle-earth-ii/10429

NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

What is the model of the motherboard you are using? Did the game work fine before? This problem happens just with this game or it happens with different games? Did you try a BIOS update on the board? Any further questions, please let me know. Regards Alberto

[DStoj]

OS is windows 7 x64 ultimate. Sry i forgot to add 7 Is there version for this os? Thx

[idata]

Hello dare89a:

Thank you very much for providing that information. For Windows® 7 the latest version for the graphics driver is 4578: https://downloadcenter.intel.com/download/26544/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=77772 https://downloadcenter.intel.com/download/26544/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=77772 Please let me know the results of trying that driver. Any questions, please let me know. Regards Alberto

[DStoj]

No i doesn't work. I already had that driver.

[idata]

Hello dare89a:

Thank you very much for letting us know that information. At this point we will try to replicate the issue in our lab to try to find a possible solution to fix the problem with the game. In order for us to be able to do that, please provide the information requested on the following thread: /thread/77761 https://communities.intel.com/thread/77761 Any questions, please let me know. Regards Alberto

[DStoj]

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

igdusc32.dll

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%):

Hardware (HW)

Brand and Model of the system.

Intel pentium g3220, msi p33, 4gb ddr3 1333mhz x2, lc power cool cosmo 95, 128gb patriot ssd, 500gb samsung hdd, Lc power 500w office series.

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)<td style="padding: 0 5.4pt; border-top: none; border-right: 1pt solid...

[idata]

Hello dare89a:

Thank you so very much for providing that information, we really appreciate that. If you take a look again to the link where you found the chart, there are also some reports files showing on note 2, and the thing is that we really need those reports in order to continue with the research on this case, the files we need are: Intel SSU (System Support Utility)DxDiag

Once you get the chance, please attached those reports to the thread.

Any questions, please let me know. Regards Alberto

[DStoj]

Here are the missing infos.

[idata]

Hello dare89a:

Perfect, thank you very much for providing those files, we really appreciate you took the time to attached them this thread. Now, we will start our research on this subject. As soon as I get any updates I will post all the details on this thread. Any questions, please let me know. Regards Alberto

[idata]

Hello dare89a:

I just wanted to let you know that I just tried to replicate the problem using the demo provided by Geforce: http://www.geforce.com/games-applications/pc-games/the-lord-of-the-rings-the-battle-for-middle-earth-ii http://www.geforce.com/games-applications/pc-games/the-lord-of-the-rings-the-battle-for-middle-earth-ii And I install the game on 2 different platforms: On the first platform I used Windows® 7-64, with Intel® HD graphics 4000, and driver version 4425, and the game ran without any problems: On the second platform I used Windows® 10-64 Intel® HD graphics, and driver version 4320, and the issue was replicated, I got an error message when the game was starting: Based on that, we will do further research on this matter to try to find a possible solution for this issue. Any questions, please let me know. Regards Alberto

[idata]

dare89a, I just received an update on the research we are doing on this matter. Please try to install the driver below and let us know the results, it is driver 4539:

https://downloadcenter.intel.com/download/26347 https://downloadcenter.intel.com/download/26347 Any questions, please let me know. Regards,Alberto

[idata]

dare89a, I just wanted to check if you were able to install driver 4539 and if the issue got fixed or if it still persists?

Any questions, please let me know. Regards,Alberto

[DStoj]

Thanks for the answer. And i apologize for late answer. Everything is working fine now. Thanks again.

[idata]

dare89a, You are welcome. No problem at all, thank you very much for letting us know that information, it is great to hear that everything is working fine now.

Any other inquiry, do not hesitate in contact us again. Regards,Alberto