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Microphone used by igfxHK Module

Remond
Beginner
428 Views
Hi,
I'm not sure to post on the good location.
So on my PC, windows 11; I saw the microphone icone on the systay
And it's say " used by igfxHK Module"
A Google search answer that was a part of Intel Graphic, so i came here.

Any idea to fix this?

Thanks
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3 Replies
JeanetteC_Intel
Moderator
365 Views

Hello Remond,

 

Thank you for posting in Intel Communities.

 

You've posted in the correct location - the igfxHK Module is part of Intel Graphics components, so we can definitely help you here.

 

To better assist you, please provide the following details:

  1. Are you experiencing actual audio problems, or is this just a notification concern?
  2. Which programs show microphone issues (if any)?
  3. Any system updates, driver installations, or software changes before this started?
  4. Please run SSU (System Support Utility) and share the log file for detailed system analysis.

 

Once I have this information, I can provide targeted troubleshooting steps.

 

Looking forward to your reply.

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
275 Views

Hello Remond,

 

Were you able to check the previous post? 

Let us know if you have any questions. 

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
241 Views

Hello Remond,

 

Since I haven't received any response from you recently, I will go ahead and close this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

 

 

Sincerely,

JeanetteC.

Intel Customer Support Technician


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