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amend6
Beginner
934 Views

My Custom Scaling option is not appearing

Hello,

I have downloaded the latest version of Intel HD Graphics Driver. Yet when I go to the control panel it does not give me the bars to do custom scaling under the preview picture.

How can i get the bar?

Driver Provider : Intel Corporation

Driver date: 2/21/2018

Driver Version 20.19.15.4963

Thank you

0 Kudos
2 Replies
idata
Community Manager
28 Views

Hello, mendoza.alex78

 

 

Thank you for joining the community.

 

 

In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Steps to save the report:
  1. Run the utility.
  2. Click on "Scan" to get the scanned system.
  3. Once the scan is complete click on "next".
  4. Use the "save" option, save the report to your desktop.
  5. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.

 

What is the model of the PC/laptop that you are using?

 

 

Regards,

 

Leonardo C.

 

idata
Community Manager
28 Views

Hello mendoza.alex78

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.