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Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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My Games wont go Fullscreen

AnthonyJDL
Beginner
275 Views

Hi,

 

Can you help me on my issue because my old games wont go fullscreen after I upgraded to new Intel Graphics driver. 

Thank You

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3 Replies
Alberto_R_Intel
Moderator
260 Views

AnthonyJDL, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

When did you purchase it?

Were you able to use the games in full screen on this same machine before?

Did you make any recent hardware/software changes besides the driver update that might cause this problem?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



Alberto_R_Intel
Moderator
233 Views

Hello AnthonyJDL, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
209 Views

Hello AnthonyJDL, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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