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My Monitor Uses Intel Graphics Card

SICAVUR
Beginner
271 Views

My Monitor Uses Intel Graphics Card

 

I can't remove the intel even though I set it as priority!

 

Unfortunately intel supports 60hz. I need to switch to my video card to use 165hz.

 

help me

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3 Replies
DeividA_Intel
Moderator
210 Views

Hello SICAVUR,  

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  


  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer:  https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  


  

2. Are you using a laptop or desktop computer? Can you provide the model?


3. Have you tried with a different monitor?





Regards,   


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
197 Views

Hello SICAVUR, 


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

  


Regards,   


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
176 Views

Hello SICAVUR,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  



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