Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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My intel graphic does not export anything above 1080p

LamvuDo
Novice
770 Views

 I got an asus laptop with an i3 1005g1 cpu. I'm using an iiyama prolite xb2776qs-b2 which support up to 1440p but when I connected my laptop to it, the laptop can only display to 1080p 60Hz max. I already updated the driver and checked the hdmi cable. I need help please

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MUC
Honored Contributor I
738 Views

Please create a Report for Intel Graphics Drivers and attach the output file here.

If you do not have the Intel Graphics Command Center on your computer, you can read here how to install it.

 

LamvuDo
Novice
715 Views

Here is the report

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MUC
Honored Contributor I
710 Views

The monitor data (EDID) read via the HDMI cable does not show a resolution of 2560 x 1440. This may be due to older HDMI ports in such laptops with the PS8339 chip. The manufacturer states the following:

 

Supports HDMI 1.4b (1080p 3D @60Hz or 4Kx2K @24 or 30Hz)


1440p is not an HDMI resolution according to the CTA-861 standard.

Please try the following:

 

  • Download the attached ZIP file.
  • Extract the file.
  • Run XB2776QS-B2.exe an confirm installing this EDID. This will add 2560 x 1440 @ 60 Hz. 
  • Restart your PC.

 

There's no guarantee, but it's worth a try, as the video bandwidth required for the signal should be sufficient.

 

 

LamvuDo
Novice
677 Views

LamvuDo_0-1769652208312.png

Yeah it did not work.

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MUC
Honored Contributor I
654 Views

Okay, then please try it manually.

 

  • Download Custom Resolution Utility (CRU)
  • Run CRU.exe
  • Make sure the active EDID is IVM660D connected to your PC. If necessary, select from the drop down menu


    MUC_1-1769721095251.png

     

  • Click on Import in the bottom left corner.
  • Use the EXE file you already have:

    MUC_2-1769721204875.png



  • Close CRU by clicking OK and restart your PC.

 

If you still can't select 2560 x 1440 @ 60 Hz in your Windows display settings, then there's probably nothing else you can do.

 

Note:
All changes made with CRU can be undone if necessary by running "reset-all.exe" from the CRU download package and restarting the system. You can find more information about this tool on the linked page.

I also created the EXE file above with CRU. It should perform this import process automatically, but that doesn't seem to work. Everything I've described here is based on CRU.

 

 

 

LamvuDo
Novice
635 Views

It worked!!! Even though the sound doesn't work anymore but thank!!!

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