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CPasc2
Beginner
1,476 Views

My laptop freezes and crashes due to my Intel HD Graphics 630.

Sometimes when I boost up my laptop doesn't sign in and gets stuck on welcome or it just crashes (blue screen). Then after I boost it up again it just doesn't load up with my intergrated graphics card (Intel Graphics HD 630) due to an issue. I've tried uninstalling and reinstalling it from my manufacturers website (Dell) but the problem still persists.

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2 Replies
Stefan3D
Honored Contributor II
214 Views

Try drivers from this list https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630 Downloads for Intel® HD Graphics 630

Hit "show more".

To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS surface)

CPasc2
Beginner
214 Views

Followed your instructions exactly and everything seemed to be working fine. I restarted my laptop and it booted up as quick as it should be and it logged in as quick as it should be (before it was a lot slower than it should have been). I thought it was fixed but the screen froze up within five seconds of logging in. I restarted the laptop and it booted up fine again, logged in a bit slower than usual and everything seemed normal again but theny resolution changed and a notification popped up saying ''Display driver failed to start'. Thank you very much for your reply however!

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