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Network Adapter Update Failure

TommyL
Beginner
698 Views

Every morning my computer says that I have an "Intel Network Adapter Driver for Microsoft Windows 11" I install it, my computer says successful installation, but Intel Driver & support Assistant tries to get me to install it every morning.  When I look at the Install History every attempt is an installation failed. Computer works fine it's just annoying

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JeanetteC_Intel
Moderator
641 Views

Hello TommyL,

 

Thank you for posting in the community! Before we proceed with troubleshooting, I need to verify your network driver status as this can affect the resolution process.

 

Please provide the following information:

  1. Are you experiencing any network connectivity issues while the Intel DSA installation fails?
  2. Screenshot of Device Manager showing your Network adapters section (Make sure current driver version is seen)
  3. Your system make/model or specifications page.
  4. Windows version and build number
  5. Security software currently installed
  6. Any browser plug-ins you're using

 

Once I review this information, I can confirm if your drivers are current and guide you through the appropriate next steps, including the relevant troubleshooting article.

 

Looking forward to your response.

 

 

Best regards?

JeanetteC.

Intel Customer Support Technician

 

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TommyL
Beginner
617 Views

Hello,  thank you for the reply.  No connectivity issues while performing the install/download. I am plugged into the internet through cable.  I've attached screen shots of the device manager network adapters & specifications.

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JeanetteC_Intel
Moderator
566 Views

Hello TommyL,

 

Thank you for confirming there were no connectivity issues during the installation and for providing the network adapter screenshots. Since your wired connection was stable throughout the process, we can rule out network-related causes for the installation error message.

 

Given that your Intel Driver & Support Assistant shows a successful installation, you can now proceed with the steps to stop the update notification from Intel® DSA by following the steps from this related article below:

Intel® Driver & Support Assistant (Intel® DSA) Keeps Showing Available Driver Update Notification Even Though It Has Been Already Installed

 

Let me know how it goes or if you run into any issues while following those steps!

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
345 Views

Hello TommyL,

 

Were you able to check the previous post? 

Let us know if you have any questions. 

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


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