No selection of higher resolutions on external monitor under laptop.

[DarekB3]

Hello, - I am very much asking for help.
Laptop on external monitors displayed 1440p without any problem - Lg 27gl850-B monitor and Lenovo D27q-30.
I worked like this for several months and there were no problems.
Both monitors in working order, they also work well under desktops.
As of 14/09/2023, I cannot select a higher resolution than 1920x1080 on the second monitor via HDMI.
The date agrees with the driver update (Intel Corporation - Display - 31.0.101.4502).
Can't uninstall this update. I installed older graphics drivers and it didn't help. The latest ones don't show higher resolutions either.
Windows 11 Pro. Laptop DELL Inc. Vostro 15 3510. 11th generation Intel(R) Core(TM) i5-1135G7 processor.
I hope to get a hint on how to solve the problem.
Greetings
P.S. Do not write that it depends on the HDMI version and whether HDMi faults because everything worked without a problem. Hdmi displays but max 1080p

[DarekB3]

Ok found help on forum.
Installing an older driver:
igfx_win_101.1404
helped.

Thanks to KarolP1

Useful:

Re: 3440x1440 resolution stopped working - Intel Community

After the most recent Windows 11 update, the Ultrawide monitor - Microsoft Community

[Jocelyn_Intel]

Hello, @DarekB3 

Thank you for posting on the Intel® communities.  

As explained in that thread video shared which has the workaround, Dell has set limitations to your laptop's resolutions (1920x1080 @60Hz).  This is also specified in the Laptop's manual, page 7. 

Although I am glad to hear that this workaround worked for you, if after another update, you have the same issue, our recommendation is to contact your System Manufacturer for further assistance. 

Best regards,   

Jocelyn M.    

Intel Customer Support Technician.  

[Jocelyn_Intel]

Hello, @DarekB3     

I hope you are doing great. 

As we have not heard back from you, we will proceed to close this thread now.  

If you need assistance with other matters, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.