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Oops! something went wrong during the scan. -

Henrikereys
Beginner
1,457 Views

I'm trying to use Intel Driver & Support Assistant to scan a notebook with windows 10 to look for updated drivers for the same, but it's giving error, and displaying the message "Oops! something went wrong during the scan".  I usually use Chrome and Edge browsers, and the same thing happens in both. I'm asking for help from the community to solve this problem. Attached, I send information about my notebook.

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David_G_Intel
Moderator
1,420 Views

Hello Henrikereys


Thank you for posting on the Intel️® communities. Please try the steps from article:


Regards, 

David G 

Intel Customer Support Technician 


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JosueO_Intel
Moderator
1,411 Views

Hello Henrikereys,


Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  


Josue O.  

Intel Customer Support Technician



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David_G_Intel
Moderator
1,393 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  


Best regards,  

David G. 

Intel Customer Support Technician


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