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When I launch PVZ BFN (plants vs zombies battle for neighborville). When it opens it says Detected Intel driver version #1 20.19.15.5063 10/19/201800:00:00. The recomended driver version is xx.xx.25.20 or later. Please update your drivers at http:downloadcenter.intel.com/ befor playing the game. Do you want to try and run the game anyway? There maybe stability pefomance or visual corpuption issues. Please help
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So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
Doc (not an Intel employee or contractor)
[CoPilot is a virus]
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Hello tankdawg,
Thank you for reaching out to the Intel Community Forum. I understand you are requesting an update for the Intel driver. To assist you better, could you please provide the following details:
- Can you share a screenshot or any error messages if applicable?
- Kindly share with us the SSU logs of your system. You can find instructions on How to get the Intel® System Support Utility Logs on Windows*
We will wait for your response so we can further assist you.
Best regards,
Kenneth B.
Intel Customer Support Technician
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Hello tankdawg,
I wanted to follow up regarding the questions I previously sent. Kindly share your responses when convenient so I can continue assisting you with this matter.
Best regards,
Kenneth B.
Intel Customer Support Technician
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Hello tankdawg,
As I have not received a response, I will now proceed to close this inquiry. If you require further assistance, please feel free to submit a new inquiry, as this thread will no longer be monitored.
Best regards,
Kenneth B.
Intel Customer Support Technician
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