SIGHTING SUMMARY: I have tried to set the external displays to stay on for 1.5 hrs, but they still shut off within a minute or so of not moving the mouse. Frustrating when working & someone interrupts you and you have to put in your password or wiggle the mouse 30x times per day. When I went to try to adjust the Intel gfx settings in the Intel HD graphics control panel, it looks like I found a bug on the "on battery" vs "plugged in" screens, since the settings of the current plan won't show up for the "plugged in" tab. See attached pic.
Thanks.
Included: System info, Intel HD Graphics Control Panel details
HARDWARE Summary: i5 HD620 - 3 displays on HP laptop using VGA out & HDMI out on Win10pro x64, latest drivers / software from HP.
============================== System Details ==================================
System Used: HP ProBook 430 G4 Notebook System SKU Y9G07UT#ABA
CPU SKU: i5-7200U CPU @ 2.50GHz, 2712 Mhz, 2 Core(s), 4 Logical
GPU SKU: Intel(R) HD Graphics 620
Shader Version: 5.1
OpenGL* Version: 4.5
OpenCL* Version: 2.1
Vulkan* Version: 1.0.38
Processor Line: (Y-Series, U-Series, etc.)
System BIOS Version: HP P85 Ver. 01.06, 6/18/2017
CMOS settings:
Graphics Driver Version: 22.20.16.4771
GOP/VBIOS Version: 9.0.1056
Operating System: Windows 10 Pro x64
OS Version: 10.0.16299 Build 16299
SMBIOS Version 3.0
Embedded Controller Version 66.101
BIOS Mode UEFI
BaseBoard Manufacturer HP
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Hardware Abstraction Layer Version = "10.0.16299.248"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.90 GB
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
HD Graphics Control Panel details:
============================== Graphics Control Panel Details ==================================
Intel(R) HD Graphics 620
Report Date: Monday, March 26, 2018
Report Time [hh:mm:ss]: 8:05:10 AM
Driver Version: 22.20.16.4771
Operating System: Windows* 10 Pro (10.0.16299)
Physical Memory: 8089 MB
Vendor ID: 8086
Device ID: 5916
Device Revision: 02
Graphics Output Protocol (GOP) Version: 9.0.1056
Current Resolution: 1920 x 1080
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
Processor Speed: 2712 MHz
Processor Graphics in Use: Intel(R) HD Graphics 620
Shader Version: 5.1
OpenGL* Version: 4.5
OpenCL* Version: 2.1
Vulkan* Version: 1.0.38
* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 12.0
* Devices connected to the Graphics Accelerator *
Active Displays: 3
* Built-in Display *
Display Type: Digital
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: Embedded DisplayPort
Device Type: Built-in Display
Maximum Image Size
Horizontal Size: 11.42 inches
Vertical Size: 6.3 inches
Supported Modes
1366 x 768 (60p Hz)
1366 x 768 (40p Hz)
Raw EDID:
00 FF FF FF FF FF FF 00 06 AF 2C 16 00 00 00 00
00 19 01 04 95 1D 10 78 02 BB F5 94 55 54 90 27
23 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 CE 1D 56 E2 50 00 1E 30 26 16
36 00 25 A4 10 00 00 18 DF 13 56 E2 50 00 1E 30
26 16 36 00 25 A4 10 00 00 18 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
00 10 48 FF 0F 3C 6E 0D 0D 12 6E 20 20 20 00 DF
* Digital Display *
Display Type: Digital
Serial Number: 3CQ64437W1
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Device Type: Monitor
Maximum Image Size
Horizontal Size: 20.47 inches
Vertical Size: 11.42 inches
Supported Modes
640 x 480 (60p Hz)
720 x 400 (70p Hz)
800 x 600 (60p Hz)
1024 x 768 (60p Hz)
1280 x 720 (60p Hz)
1280 x 800 (60p Hz)
1280 x 1024 (60p Hz)
1440 x 900 (60p Hz)
1600 x 900 (60p Hz)
1680 x 1050 (60p Hz)
1920 x 1080 (60p Hz)
Power Management Support
Active Off Mode: Supported
Raw EDID:
00 FF FF FF FF FF FF 00 22 F0 4A 33 01 01 01 01
2C 1A 01 04 A5 34 1D 78 26 7F 15 A3 54 51 9F 27
0C 50 54 A1 08 00 D1 C0 81 C0 A9 C0 B3 00 95 00
81 80 81 00 01 01 02 3A 80 18 71 38 2D 40 58 2C
45 00 08 22 21 00 00 1E 00 00 00 FD 00 32 3C 1E
50 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 48
50 20 56 32 32 33 0A 20 20 20 20 20 00 00 00 FF
00 33 43 51 36 34 34 33 37 57 31 0A 20 20 00 D7
* Digital Television *
Display Type: Digital
Serial Number: 93JWK7AC1M7B
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: HDMI
Device Type: Digital Television
Maximum Image Size
Horizontal Size: 23.62 inches
Vertical Size: 13.39 inches
Supported Modes
640 x 480 (60p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60i Hz)
720 x 480 (60p Hz)
720 x 576 (50p Hz)
720 x 576 (50i Hz)
800 x 600 (60p Hz)
800 x 600 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (75p Hz)
1152 x 864 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 1024 (75p Hz)
1280 x 1024 (60p Hz)
1600 x 900 (60p Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (60i Hz)
1920 x 1080 (75p Hz)
Power Management Support
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported
Raw EDID:
00 FF FF FF FF FF FF 00 10 AC A1 D0 42 37 4D 31
29 1B 01 03 80 3C 22 78 EA CD 25 A3 57 4B 9F 27
0D 50 54 A5 4B 00 71 4F 81 80 A9 C0 D1 C0 01 01
01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C
45 00 56 50 21 00 00 1E 00 00 00 FF 00 39 33 4A
57 4B 37 41 43 31 4D 37 42 0A 00 00 00 FC 00 53
45 32 37 31 37 48 2F 48 58 0A 20 20 00 00 00 FD
00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 01 BA
02 03 20 B1 4C 90 05 04 03 02 07 16 01 14 1F 12
13 65 03 0C 00 10 00 68 1A 00 00 01 01 30 4B E6
2A 44 80 A0 70 38 27 40 30 20 35 00 56 50 21 00
00 1A 01 1D 80 18 71 1C 16 20 58 2C 25 00 56 50
21 00 00 9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00
56 50 21 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E
96 00 56 50 21 00 00 18 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 28
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