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Beginner
971 Views

Problème suite MAJ Windows

Bonjour

Suite à une MAJ windows 10, mon écran secondaire n'est plus détecté.

Après échange avec le support Microsoft pour eux le problème est lié au driver de ma carte Interle Graphique HD 530.

J'ai utilisé l'outil de diagnostic et de support et je joints le résulat.

Pouvez vous m'aider.

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3 Replies
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Super User
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You can find the latest driver here:

https://downloadcenter.intel.com/download/27847/Graphics-Intel-Graphics-Driver-for-Windows-10?produc... Download Intel® Graphics Driver for Windows® 10

Doc

Doc (not an Intel employee or contractor)
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Beginner
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I already installed this update, and the problem is still present

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Community Manager
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Hello sbesson42

 

 

Thank you for your response.

 

 

I would test the diver provided by the system manufacturer due to the version .6163 is a generic driver for the Intel® HD graphics 530 on your laptop. We recommend using the drivers provided by ASUS* on your case due to these drivers are built for your system.

 

 

Let me share with you the support link form you manufacturer:

 

 

https://www.asus.com/supportonly/N501VW/HelpDesk_Download/ https://www.asus.com/supportonly/N501VW/HelpDesk_Download/

 

 

Regards,

 

Leonardo C.

 

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