Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22755 Discussions

Problem With Intel UHD 620 Driver...

JWon2
Beginner
‎09-22-2018 02:53 AM
2,778 Views

Hello,

I have a Lenovo Ideapad 530s Laptop. It purchased it in May 2018, and have been using it without any problems until today morning.

I have just moved to Japan from Korea (where I bought my laptop). It was working fine until yesterday night when I noticed that my screen would flash black - momentarily, but enough to stress my eyes out.

When I disabled Intel UHD Graphics 620 from Device Manager, the flickering stops. I did a clean install of Windows, but that still didn't fix the problem. I updated my drivers to the newest ones put out by Intel, but still no fix. I disabled Virtualization in BIOS. I have turned off Lenovo Powersaving. I ran Lenovo Diagnostic tools on it, but everything shows up to be fine.

I think the problem has to be with the Intel Graphics (hardware and/or software).

Please Help!!! Any help is appreciated!!

0 Kudos

Link Copied

3 Replies
AlHill
Super User
‎09-22-2018 03:04 AM
1,297 Views

You should use only the latest Lenovo driver.

Doc

0 Kudos
Copy link
JWon2
Beginner
‎09-22-2018 03:05 AM
1,297 Views
In response to AlHill

I have tried that too! But it didn't fix the problem

In response to AlHill
0 Kudos
Copy link
AlHill
Super User
‎09-22-2018 03:11 AM
1,297 Views
In response to JWon2

You should also make certain that you are running Windows 10 1803 with all of the latest updates.

Doc

In response to JWon2
0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.