Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Problem graphics drive?


Good morning,

I think I have a graphics driver issue:

- some time ago I opened google maps and the names of the street, cities, etc ... came out well, but after 3 seconds it disappears.image.png

- I open an hp brand printer application, and fill out the form, the second window is blank.image.pngimage.png

- I open a website, for example,  and the format is unconfigured.image.png

I use the web, edge, I also tried Chrome and it's still the same.

My details are: S.O .: Windows 10 Home Edition, Version 20H2,

Installed on 22/10/2020

Operating system version 19042.685 Windows Feature Experience Pack 120.2212.551.0

System type: 64-bit operating system, x64-based processor

Connection to connect the monitor to my computer: DVI-D Single Link

Equipment: PC, single monitor

Graphic Drive: Updated Intel (R) Core (TM) i7-8700 CPU processor @ 3.20GHz 3.19 GHz

I tried another monitor and the problem continues I attach the images Can you help, please!

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1 Reply
New Contributor I

HI @Berenguer 


Hope you are doing well, thanks for posting your query.


But if you would have posted the images related to issue I would have helped you in better way .


Till then try the following steps :


Intel® HD Graphics Poor Performance Causes Lags, Sloppy Video Playback And Blurry Texts 


Hope this information helps.

Please let me know how it goes.