Problem with Intel HD 3000 Driver Updation .

[tmaht1]

Hello

I use DeLL Inspiron N5110. Anytime I try play CoD BO 1 , I got this error

"display driver stopped responding and has recovered".

I serach the Internet to Solve this Problem I found that New Version of Driver for Intel HD 3000 is available ,So first I Download the Zip file When I try to Update my Driver I got this Error

"Your computer does not meet the minimum requirement for installing the software."

So I download the Exe File form your download center After updating my Driver I found that I have still the same Version (9).

I tried Every possible solution available for me .

The Driver I tried is listed below

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319 Intel® Download Center

Need Help

Here is the DXDiag

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System Information

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Time of this report: 8/6/2014, 13:36:56

Machine name: Dell

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron N5110

BIOS: BIOS Date: 08/03/12 11:06:40 Ver: 04.06.04

Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz

Memory: 4096MB RAM

Available OS Memory: 4004MB RAM

Page File: 2257MB used, 5841MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

------------

DxDiag Notes

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Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

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Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

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Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_04B01028&REV_09

Display Memory: 1664 MB

Dedicated Memory: 32 MB

Shared Memory: 1632 MB

Current Mode: 1366 x 768 (32 bit) (40Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: LGD02DC

Native Mode: 1366 x 768(p) (59.992Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.3517 (English)

Driver Version: 9.17.10.3517

DDI Version: 10.1

Feature Levels: 10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.2

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Applicable

Power P-states: Not Applicable

Driver Attributes: Final Retail

Driver Date/Size: 3/20/2014 08:40:48, 12617728 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4256-11CF-257E-BA24B7C2C435}

Vendor ID: 0x8086

Device ID: 0x0116

SubSys ID: 0x04B01028

Revision ID: 0x0009

Driver Strong Name: oem28.inf:5f63e534c4a6341c:iSNBM0:9.17.10.3517:pci\ven_8086&dev_0116

Rank Of Driver: 00E02001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Forma...

[tmaht1]

bumb I think no one interested to answer my Question

[Silvia_L_Intel1]

Hello Tham12, I really sorry for the inconvenience that you have faced with your system and the graphics driver.

There is a great explanation on the following thread from my coworker Allan. Please check this out since I think that user was having the same issue.

[tmaht1]

hey sylvia_intel

thanks for the reply I go through the thread you provided but My laptop have only one graphic Card that is Intel HD 3000. I try all the Driver Provided in Download Center I keep getting this msg on three Driver Version except 64 bit .exe but When I update the Driver I found that I have still the same previous Version .I also Try to instal manually instal of Driver but Failed ?????? wt to do Now ?

[tmaht1]

bump

[Silvia_L_Intel1]

Please check the following URL. It will give you some steps you can follow in order to solve the error you are getting "System does not meet minimum requirements"

http://www.intel.com/support/graphics/sb/CS-034659.htm http://www.intel.com/support/graphics/sb/CS-034659.htm

[tmaht1]

this is nt the solution to my problem ,Very poor support by intel

[Silvia_L_Intel1]

Tham12, I really sorry but since our drivers are generic, some computer manufacturer does not allow the installation of them.