Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs have moved to the Altera Community. Existing Intel Community members can sign in with their current credentials.
22798 Discussions

Problem with my i7-9700k

Gio
Beginner
11,784 Views
Hi, I have a problem with my CPU. In September I assembled a pc with:
CPU: i7 9700K
Motherboard: ROG STRIX B365-G GAMING
Video Card: MSI GTX 1660 X 6 G.
RAM: Corsair Vengeance lpx 16 G (8x2) 3000 MHz
1T SSD
and an arctic air cooler.
The pc worked and never gave me any problems.
In December I added another 16 G (8x2) of ram (HyperX Fury) which I fooled around to take them from 2666 MHz thinking that there would be no problems also because the motherboard as a frequency reaches a maximum of 2666 MHz for RAM. And I changed the cooler with a liquid one, the Corsair iCUE H100i ELITE CAPELLIX. I also moved the GPU one slot lower for convenience. I turned on and everything worked, I found a softwere for the ram and I set all the RGB. From the next day I started to notice this problem: a "rest" the CPU has a frequency of 4.5 GHz while if I start a game or heavy programs the frequency of all the CPU cores drops to 0.8 GHz and consequently slowing down the processes a lot. Before having these problems I had never touched the BIOS except to increase the RAM frequency. The strange thing is that if I change any BIOS setting (for example I put the RAM frequency from 2666 MHZ to 2600) I start the PC and everything works correctly then I turn off the PC and turn off the power and once turned on problem. I tried to remove the HyperX RAM and leave the privateer that could be the problem but it isn't. I have no idea what the problem may be as I have never even tried to overclock the processor.
I am attaching a photo with the pc without heavy processes and one with. I really hope you can help me because I have been scrambling to try to figure out what the problem may be and I can't give me an answer, Thanks in advance.Screenshot (340).pngScreenshot (341).png
0 Kudos
21 Replies
Sebastian_M_Intel
Moderator
1,301 Views

Hello Gio,  

 

Thanks for the reply. 

 

Based on that we will close this inquiry, if you get to need further help please submit a new question and we will gladly assist you. 

 

Regards,  

  

Sebastian M  

Intel Customer Support Technician


0 Kudos
Reply