Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
1,579 Views

Problems Updating a Mobile Intel 4 Series Express Chipset Family

Hey! I recently updated to Windows 8, then to 8.1. This is running on a Lenovo G550 Laptop from around 2010, so it is a bit outdated.

Today I wanted to update to the latest drivers, as mine are currently at 8.15.10.2702, and the latest version is 15.17.19.64.2869.

Now, not even the latest driver has support for Windows 8 at all, I'm assuming that's the reason I'm getting the error "This computer does not meet the minimum requirements for installing this software" because as far as I can tell my laptop does actually meet the minimum specs. I do recall being able to update my drivers just fine when my laptop was on Windows 7 Ultimate x64, but, my memory is a little hazy, I think I did a factory restore for my Windows 8 installation. Which would mean that I can't update to drivers I had possibly updated to in the past on Windows 7. Am I doomed to this current driver and/or version, or is there another driver I can update to?

Any help would be appreciated, if you need any more info I'd be glad to supply it.

Tags (2)
0 Kudos
3 Replies
Highlighted
Employee
12 Views

Hi ZanaH,

The latest graphics driver we have for your controller is for Win 7 only. Win 8 or Win 8.1 are not supported by this controller.

You can confirm this information at the following link:

http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343 http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343

0 Kudos
Highlighted
Beginner
12 Views

Thank you! I'm assuming support will never come for my specific graphics chipset?

0 Kudos
Highlighted
Employee
12 Views

I am sorry to say it but at this point Intel® has no plans to release new drivers for your controller.

0 Kudos