Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20501 Discussions

Problems regarding new graphics driver update

Akshaydeep
Beginner
536 Views

I cannot install the new graphics driver update as it says my computer doesn't meet the minimum requirements. So does that mean I'll have to run my laptop with the outdated version of graphics driver with lags? It's making my laptop choppy and laggy. Please look into the matter.

0 Kudos
3 Replies
Alberto_Sykes
Employee
513 Views

Akshaydeep, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

What is the model of the Intel® Processor?

Is this a new computer?

Which Windows* version are you using?


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


0 Kudos
Alberto_Sykes
Employee
456 Views

Hello Akshaydeep, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


0 Kudos
Alberto_Sykes
Employee
449 Views

Hello Akshaydeep, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


0 Kudos
Reply