Problems with B580 and OBS on BF6

[codecxbox]

Today I tested the lastest driver on my B580 and it worked perfectly with OBS and Battlefield 2042, but just hiccups that DXGI error on BF6..thinking about now BF6 doesnt like streaming software at all..the 2042 clip was done on Ultra, and the BF6 clip at Low..Ryzen 7 5700G B580 Steel Legend and 32Gb 3200, no overclocking.. https://www.youtube.com/live/AmBqBslJNps?si=9sVq7Qx3tq9zuO_F

https://www.youtube.com/live/8ParEOM_9O4?si=bOmXFGS8ZfEQRHKb

[KennethB_Intel]

Hello codecxbox,

Thank you for reaching out to the Intel Community Forum. I understand that you are experiencing a DXGI error when using OBS with Battlefield 6 on your B580 system, while Battlefield 2042 seems to work fine. I would like to ask a few questions to better understand the issue and assist you further:

• When did this issue with BF6 and OBS first start occurring?
• How often does the DXGI error appear during gameplay or streaming?
• Have you tried any troubleshooting steps aside from updating the driver?
• Does this issue only occur on the latest driver version? Could you please confirm the driver version?
• Does the issue occur only when OBS is running, or does it happen even without streaming software?
• Could you please provide us the SSU logs of your system? You can find instructions on How to get the Intel® System Support Utility Logs on Windows*

Please share your responses so I can continue to assist you.

Thank you.

Best regards,

Kenneth B.

Intel Customer Support Technician

[codecxbox1]

On BF6 Beta, OBS was working perfectly and I had the latest driver of the time..When BF6 released, OBS did not work for streaming.

The DXGI error as soon I start to broadcast. it also happens if I select another window, and going back to BF6.

It happens with any driver I install..

Here is the log attached..

[KennethB_Intel]

Hello codecxbox,

I wanted to follow up regarding the questions I previously sent. Kindly share your responses when convenient so I can continue assisting you with this matter.

Best regards,

Kenneth B.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello codecxbox1.

Thank you for providing the requested details and SSU log file. I see you're not running the latest driver version. Please perform a clean installation of Intel® Graphics Driver 32.0.101.8247 (WHQL Certified) using DDU in safe mode.

Please let me know the results.

Best regards,

JeanetteC.

Intel Customer Support Technician