Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20622 Discussions

Problems with Intel Core I3-1110 U setting resolution

Kevin20
Beginner
1,202 Views

Hi, I have a new computer, a Lenovo V15 G1 IML. In this computer, I have an Intel Core I3-1110U processor and Intel UHD Graphics. In theory, the maximum resolution I can use is 4096 x 2304 x 60 Hz with the display of the notebook, but I can't change it. The maximum resolution the system allows me is 1366 x 768. I tried to change it in the system settings and in the Intel graphics center, but I don't have the option. Also, I tried to personalize the resolution setting, but the graphics center denied my attempt with something like "not compatible with the mode". 

I attach photos to see better what I'm talking about.

Is there any solution to change the resolution?

 

Thanks you all!

 

0 Kudos
1 Solution
Jean_Intel
Employee
1,159 Views

Hello Kevin20,

 

Thank you for sharing on the Intel® communities. We are happy to assist you in any way we can.

 

You are correct that the maximum supported resolution for your integrated graphics is 4096 x 2304 x 60 Hz. Please note that to achieve this resolution, your monitor should also support this resolution. We found this information about the specification of the Lenovo V15 IML products. In the display section, they mentioned that the supported resolutions are HD (1366x768) or FHD (1920x1080), depending on the model.

 

Best regards,

Jean O.

Intel Customer Support Technician


View solution in original post

4 Replies
Jean_Intel
Employee
1,160 Views

Hello Kevin20,

 

Thank you for sharing on the Intel® communities. We are happy to assist you in any way we can.

 

You are correct that the maximum supported resolution for your integrated graphics is 4096 x 2304 x 60 Hz. Please note that to achieve this resolution, your monitor should also support this resolution. We found this information about the specification of the Lenovo V15 IML products. In the display section, they mentioned that the supported resolutions are HD (1366x768) or FHD (1920x1080), depending on the model.

 

Best regards,

Jean O.

Intel Customer Support Technician


Jean_Intel
Employee
1,099 Views

Hello Kevin20,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


0 Kudos
Kevin20
Beginner
1,096 Views

Thanks Jean! I have the HD model, that's why I can't improve the resolution. 

 

0 Kudos
Jean_Intel
Employee
1,075 Views

Hello Kevin20

 

We are pleased to hear that the provided information was helpful. It is our hope that it will also benefit other members of the community. As the issue has been resolved, we will now proceed to close the thread. If you need any additional information, please submit a new question since this thread will no longer be monitored.  

 

Best regards,

Jean O.

Intel Customer Support Technician


0 Kudos
Reply