Problems with Intel graphics and Quick Sync after update Windows 10 to version 1607

[idata]

Good afternoon!

In previous versions of Windows 10, despite the presence of the NVidia discrete card, I used the built-in processor graphics from Intel to connect the virtual monitor to use in encoding software Quick Sync Video technology.

Desk as it was placed on two monitors - real and virtual. Real <span style="color: # 222222; font-family: arial, sans-serif; font-size: 16px; background-color...

[idata]

Hi IgorKIO,

There is a newer graphics driver for Iris 6200. Uninstall and delete the current graphics driver from Programs and Features; restart the computer. Then, go to downloadcenter.intel.com and download the version 4463. There is a Beta driver version 4474 if you want to try it. Downloads for Intel® Iris™ Pro Graphics 6200 for 5th gen processorhttps://downloadcenter.intel.com/product/89174/Intel-Iris-Pro-Graphics-6200-for-5th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/89174/Intel-Iris-Pro-Graphics-6200-for-5th-Generation-Intel-Core-ProcessorsLet me know how it works.Regards,Mike C

[idata]

Thanks Mike.

Yes, I tried to install the new drivers, but it does not solve the problem.

Regards,

IgorKIO

[idata]

Hi IgorKIO,

I would need to collect more details of your system, Quick Sync Video is an Intel feature and according to your posts, only Nvidia drivers are active. Do you know if your system has Hybrid or Switchable graphics? As a workaround, uninstall and delete current Intel and Nvidia drivers from your computer then, restart the PC and let Windows 10 update to install the best drivers. Test the behavior of the embedded graphics alone if it is possible. For further assistance, send me the results of Intel® System Support Utility.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 How to attach a file:-Click on reply-Click Use advanced editor (upper right side)-Click Attach (lower right hand) Regards,Mike C

[idata]

Hi Mike C !

I attached a file with information about system.

Switchable Graphics (non-hybrid).

I removed the drivers and rebooted. Automatically install an older version of the drivers.

The situation on the issue of Quick Sync has not changed.

I switched the real monitor to the integrated graphics Intel. Quick Siync began to work. In Windows version 1511 Quick Sync worked without problems. In the 1607 version is not possible to connect the virtual monitor to the graphics Intel, when real monitor connected to the Nvidia graphics. Is it possible to emulate a connection of virtual monitor? Can the new version of the driver to do so ? Then Quick Sync is always active.

Regards,

IgorKIO

[idata]

Hi IgorKIO,

Quick Sync is a feature of Intel graphics; it is necessary to active Intel graphics. The options are a switch to Intel graphics or use hybrid graphics. If PC switches to Nvidia graphics Quick Sync will be disabled. Regards,Mike C

[idata]

Hi Mike C,

I have previously used the Quick Sync, Intel graphics was active even when the real monitor is connected to Nvidia graphics. In the settings panel of resolution and select the monitors you can connect the virtual monitor. The desk expanded to two monitors (real and virtual). Quick Sync worked.

In the 1607 version of Microsoft Vindous 10 can not use two monitors (real and virtual). Changed settings panel of resolution and select monitors. In version 1511, I worked with the old settings panel. Now it does not exist ( "Thanks to Microsoft"). How to enable virtualey monitor? Do you have a solution? How to enable Quick Sync ?

See here an article, it will be interesting to you: http://veditor.ru/index.php/stati/videomontazh/edius-edius/item/291-uskorennyj-proschet-i-kodirovanie-v-edius-quicksync.html http://veditor.ru/index.php/stati/videomontazh/edius-edius/item/291-uskorennyj-proschet-i-kodirovanie-v-edius-quicksync.html

My computer:

Regards,

IgorKIO

[idata]

Hi IgorKIO,

Windows 10 operating system changed and it is not activating our graphics feature, it is necessary to wait for a Win10 update (fix). Quick Sync feature is working in normal configuration; I regret the inconvenience. Regards,Mike C

[idata]

Thanks Mike!

I hope that Microsoft will release a fix.

Please send a message to Microsoft about the need to make corrections.

Good luck!

[idata]

Hi IgorKIO,

Microsoft is already working with many issues related to the Anniversary update; hopefully the next updates will fix them. Microsoft communityhttp://answers.microsoft.com/en-us/windows/forum/windows_10 http://answers.microsoft.com/en-us/windows/forum/windows_10 Regards,Mike C