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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Problems with Intel graphics driver

Hamza24
Beginner
‎03-12-2025 09:53 PM
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Hi everyone,

I’m facing an issue with the Intel Arc Graphics driver and, despite trying multiple solutions, the problem persists. I’ve already updated the driver, performed a clean installation, and checked for Windows updates, but nothing seems to work.

Has anyone encountered a similar issue or found a fix? Any help would be greatly appreciated!

Thanks in advance!

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JohnM_Intel
Moderator
‎03-13-2025 08:55 PM
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Hello Hamza24,


Thank you for sharing your issue with the community. Before we proceed with troubleshooting your multiple display setup, I have a few questions to help clarify the situation:


  • What version of the graphics driver are you currently using?
  • Are you using a laptop or a desktop computer?
  • Are you connecting your displays using DisplayPort, HDMI, or both?
  • Have you used Display Driver Uninstaller (DDU) to remove any previous drivers?


Please provide this information so we can assist you more effectively.


Regards,


John Sergio M.

Intel Customer Support Technician


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Community support is provided Monday to Friday. Other contact methods are available here.

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