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Problems with Intel graphics driver

Hamza24
Beginner
469 Views

Hi everyone,

I’m facing an issue with the Intel Arc Graphics driver and, despite trying multiple solutions, the problem persists. I’ve already updated the driver, performed a clean installation, and checked for Windows updates, but nothing seems to work.

Has anyone encountered a similar issue or found a fix? Any help would be greatly appreciated!

Thanks in advance!

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3 Replies
JohnM_Intel
Moderator
402 Views

Hello Hamza24,


Thank you for sharing your issue with the community. Before we proceed with troubleshooting your multiple display setup, I have a few questions to help clarify the situation:


  • What version of the graphics driver are you currently using?
  • Are you using a laptop or a desktop computer?
  • Are you connecting your displays using DisplayPort, HDMI, or both?
  • Have you used Display Driver Uninstaller (DDU) to remove any previous drivers?


Please provide this information so we can assist you more effectively.


Regards,


John Sergio M.

Intel Customer Support Technician


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JohnM_Intel
Moderator
360 Views

Hello Hamza24,


I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.


Regards,


John Sergio M.

Intel Customer Support Technician


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JohnM_Intel
Moderator
309 Views

Hello Hamza24,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Regards,

 

John Sergio M.

Intel Customer Support Technician


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