Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22654 Discussions

Problems with d3d11

FelipeBr
Beginner
‎05-20-2025 11:51 AM
344 Views

When I open a game, it says that my drive has this problem and that the drive is out of date:

my drive: 25.20.100.6444

recommended drive: 101.5333

my processor: Intel(R) Graphics 620

When I go to the Intel website, it says that my drive is already updated. What can I do?

0 Kudos

Link Copied

1 Reply
LeonWaksman
Super User
‎05-20-2025 12:25 PM
330 Views

The latest Intel® Graphics Driver for Intel(R) Graphics 620 is driver version 31.0.101.2135 and it can be downloaded from here. 

In order to get better information about your system, you may download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.